Shipping policy

Processing Time:

  • All orders are processed within 2-5 business days (excluding weekends and holidays) after receiving your order confirmation email.

  • You will receive another notification when your order has shipped.

Domestic Shipping Rates and Estimates:

  • We offer flat-rate shipping for all domestic orders:

    • Standard Shipping: $5

International Shipping:

  • We offer carrier rate for all international orders.

  • DELIVERY TIMES VARY BY DESTINATION, TYPICALLY RANGING FROM 2-8 WEEKS.

  • PLEASE NOTE THAT INTERNATIONAL ORDERS MAY BE SUBJECT TO ADDITIONAL CUSTOMS DUTIES AND TAXES, WHICH ARE THE RESPONSIBILITY OF THE CUSTOMER.

Order Tracking:

  • Once your order has shipped, you will receive a confirmation email with a tracking number.

  • You can track your package directly on the carrier’s website.

Shipping Delays:

  • While we strive to meet our shipping timelines, shipping times may range from 2-8 weeks due to factors such as production schedules, customs processing, and unforeseen delays.

  • We appreciate your patience and understanding.

Incorrect Address:

  • Please double-check your shipping address before completing your order. We cannot be held responsible for orders shipped to incorrect or incomplete addresses.

  • If you notice an error, contact us immediately at GuapCryinSupport@gmail.com so we can attempt to correct it before shipment.

Lost or Damaged Packages:

  • If your package is lost or arrives damaged, please contact us at GuapCryinStore@gmail.com with your order number and details. We’ll work with the carrier to resolve the issue and provide a replacement or refund if applicable.

Returns and Exchanges:

  • returns and exchanges are not permitted AT ALL. If your item came in defected we offer full refunds or other compensation. 

Contact Us: If you have any questions about our shipping policy, feel free to contact us at GuapCryinStore@gmail.com

Thank you for choosing GuapCryin!